Thursday, June 11, 2015

Big news for Knesting.com

It is with both great sadness & excitement that I have decided to close down my slipcover business. Everyone told me that running a small business would be hard, and boy they weren’t kidding.  I’ve had such a love of IKEA products and passion for decorating, so starting Knesting.com seemed like the perfect solution to create my own business while also giving myself a creative outlet. Five years later, with thousands of customers and lots of proud moments behind me, I’ve truly run out of steam. Over the last year, my heart has been pulling me in a different direction. I’ve finally decided to let go and take the leap that will carry me on to my next adventure in life.

IMPORTANT ORDERING INFORMATION AND DEADLINES

We will be accepting orders for out of stock items through June 18th. After that date the website will only allow purchases of remaining in stock items.  So after June 18th we will not be cutting and sewing any new slipcovers. This is very important – please do not wait until the last minute to place your order!!!!! Since we will not be re-ordering most fabrics, our fabric supply is limited. We will be trying our best to keep track of remaining yardage, and update the website in real time accordingly. So once we are out of a specific fabric, that fabric will disappear as an option for all new slipcovers. Please be aware that adding an item to the shopping cart does not remove that item from inventory, only placing an order will.  So if it has been a while since a cover was added to the cart, you will need to go back and refresh the page for the specific slipcover model to ensure you are getting the most accurate inventory quantity at a given moment.

Another important change will be in regards to our return policy. As of today, June 11th, we will no longer be able to accept returns of all future orders unless the item is found to be defective. After June 19 th, please be aware that customer service response time will be slower than usual as I transition into a new city and a new job. We will also be shipping orders on a less frequent basis, so it may take up to a week to get in stock orders shipped out after the 19th. If you have any questions during this time, the best way to contact us will be via email at customerservice@knesting.com.


I would love to thank all of the customers who have graciously given us their business over the years and supported our small made in the USA operation. It has been a great delight to receive kind comments from happy customers and we’ve always loved seeing photos of our slipcovers in action in your homes. Many thanks from Susan and the whole Knesting team!!!!!!

3 comments:

  1. the website doesn't work, have you shut down?

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  2. the website doesn't work, have you shut down?

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  3. Oh I had such hopes when I found your blog!! I completely understand your need to move on. But I am so so so so sorry that I didn't find you in time. Oh to have stocked up on the $50 white slipcovers!! :( I hope you are doing well.

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