It is with both great sadness & excitement that I have
decided to close down my slipcover business. Everyone told me that running a
small business would be hard, and boy they weren’t kidding. I’ve had such a love of IKEA products and
passion for decorating, so starting Knesting.com seemed like the perfect
solution to create my own business while also giving myself a creative outlet.
Five years later, with thousands of customers and lots of proud moments behind
me, I’ve truly run out of steam. Over the last year, my heart has been pulling
me in a different direction. I’ve finally decided to let go and take the leap
that will carry me on to my next adventure in life.
IMPORTANT ORDERING INFORMATION AND DEADLINES
We will be accepting orders for out of stock items through June 18th. After that date the website
will only allow purchases of remaining in stock items. So after June 18th we will not be cutting and sewing any new slipcovers. This is very important – please do not wait until the last minute to place your order!!!!!
Since we will not be re-ordering most fabrics, our fabric supply is limited. We
will be trying our best to keep track of remaining yardage, and update the
website in real time accordingly. So once we are out of a specific fabric, that
fabric will disappear as an option for all new slipcovers. Please be aware that adding
an item to the shopping cart does not remove that item from inventory, only
placing an order will. So if it has
been a while since a cover was added to the cart, you will need to go back and
refresh the page for the specific slipcover model to ensure you are getting the
most accurate inventory quantity at a given moment.
Another important change will be in regards to our return
policy. As of today, June 11th, we will no longer be able to accept
returns of all future orders unless the item is found to be defective. After
June 19 th, please be aware that customer service response time will
be slower than usual as I transition into a new city and a new job. We will
also be shipping orders on a less frequent basis, so it may take up to a week
to get in stock orders shipped out after the 19th. If you have any questions
during this time, the best way to contact us will be via email at
customerservice@knesting.com.
I would love to thank all of the customers who have
graciously given us their business over the years and supported our small made
in the USA operation. It has been a great delight to receive kind comments from
happy customers and we’ve always loved seeing photos of our slipcovers in
action in your homes. Many thanks from Susan and the whole Knesting team!!!!!!
